Privacy Policy

1. Information We Collect

When you visit or make a purchase from buyrejuvaflexonline.com, we may collect the following categories of personal information:

• Identity & Contact: Full name, email address, phone number, billing address, and shipping address.
• Payment Information: Credit/debit card details are collected and processed by our payment processor. Aurora Peak Commerce LLC does not store full card numbers on our servers.
• Order & Transaction Data: Products purchased, order history, subscription status, refund requests.
• Device & Usage Data: IP address, browser type and version, operating system, referring URLs, pages visited, time on site, click behavior. Collected via cookies and similar tracking technologies.
• Communications: Any messages, emails, or support inquiries you send us.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including subscription orders
• Send order confirmations, shipping notifications, and tracking information
• Manage your subscription and process recurring billing
• Respond to customer service inquiries and process refund requests
• Send promotional emails and marketing communications (with your consent or as permitted by law; you may opt out at any time)
• Improve our website, products, and customer experience
• Detect, prevent, and investigate fraud or security incidents
• Comply with applicable legal obligations

3. Legal Basis for Processing (where applicable)

We process your personal data on the following legal bases:

• Contract performance: To process and ship your order and manage your subscription.
• Legitimate interests: To prevent fraud, improve our services, and conduct marketing to existing customers.
• Consent: For email marketing to new contacts. You may withdraw consent at any time via the unsubscribe link in any marketing email.
• Legal obligation: To comply with tax, accounting, and consumer protection laws.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather analytics. Types of cookies we use:

• Essential cookies: Required for the website to function (e.g., cart, session).
• Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertising and track campaign performance (e.g., Meta Pixel, Google Ads).

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

5. Sharing of Information

We do not sell your personal information. We may share your data with:

• Payment processors: To securely process credit and debit card transactions.
• Shipping carriers: To deliver your order (name, address, phone).
• Email service providers: To send transactional and marketing emails.
• Analytics and advertising platforms: To measure website performance and run advertising.
• Legal authorities: When required by law, court order, or to protect our rights.

All third-party service providers are contractually required to protect your data and use it only for the purposes for which it was shared.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, and reporting obligations. Order and transaction records are typically retained for 7 years in accordance with tax and accounting requirements. You may request deletion of your account data at any time (subject to legal retention requirements) by emailing support@buyrejuvaflexonline.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing activities
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at support@buyrejuvaflexonline.com. We will respond within 30 days.

8. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To submit a California privacy request, email support@buyrejuvaflexonline.com with the subject line "California Privacy Request."

9. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment data is transmitted using SSL/TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and products are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately at support@buyrejuvaflexonline.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions or requests:

Aurora Peak Commerce LLC
2819 Aurora Ave, El Paso, TX 79930
Email: support@buyrejuvaflexonline.com
Phone: +1 (855) 200-2597
Website: www.buyrejuvaflexonline.com